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I forgot my password

Enter your email and we'll send you a message so you can create a new password:

I can't access my email

If you no longer can receive emails in the email address you used for your account, and you also forgot your password, we can send you an SMS messages to regain access to your account. This will only work if you added a security mobile phone number to your account.

Recover access with an SMS

I didn't set a security phone

To be able to recover your account we need to verify your identity, anyone could access your account if we don't do this verification! Send us an email with the following information:

Both sides of your identity documentation scanned or photographed. Scan it in high resolution or take the photos so the document can be clearly seen.
The email address you used to signup.
The new email address you want to use from now on.

[email protected]